What is feedback, anyway?

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More feedback is needed - that much is clear!


In the dynamic and complex environment, learning is needed. And learning needs feedback.

Feedback also means stepping out, abstracting and reflecting.

"Give me feedback on my presentation"; "Do we have customer feedback yet?"; "feedback conversation"; "feedback rules" ...

Feedback is used everywhere and in different ways. So: a definition is needed - at least that's what we thought. And it quickly becomes clear: it needs to be discussed. What does feedback mean to you and how and for what do you want to handle it in your team? As peachr, we are particularly interested in: What kind of feedback promotes learning, lets people grow so that they take responsibility and shape things? Learn - Become - Grow

At its core, feedback is and remains subjective feedback, i.e. MY perception, MY impact and MY desire. Feedback is a gift, ultimately the recipient decides what is unpacked and what is not.

People cannot be fundamentally changed, it starts with "open or close the toothpaste tube".

Feedback is trained up and down in communication and leadership training - and rightly so. From our point of view, more is possible.

Even supposedly objectively generated feedback is feedback and allows us to learn. We know this from control technology and it is increasingly finding its way into our everyday lives through digitalization and gamification.

Is it even possible to accept feedback better if it does not come from a human being? Maria Montessori developed impressive material that gives feedback to the learning child. When a marble runs down a self-made staircase, it can hear whether the steps are all the same height or whether the marble falls differently, thus interrupting the sequence of sounds.

We believe that digitalization creates new and more intensive feedback opportunities. Controlled interaction in virtual space - no shit storms.